In 24 hours after a customer bought your product or service, you should send him or her a link to your Feedo page via a text message or an email.
Client goes to your Feed page, answers the questions about your product or service, or records a voice review.
After all client gets a promocode for the new purchase that you made up in the Profile Settings.
You receive his/her feedback and work on it to make better your business. It will lead to better quality and customer retention.
Now you can create and issue personal business promocodes for your clients that pass the quiz. Moreover, for different quiz results you can set up different promos! It will help you to reduce negative feedback effects and return your customer for the repeat purchase soon!
You can also get a free Feedo Telegram Bot to get push notifications of new feedback. After all you will be able to visit your Profile page right from the Bot. Join Feedo for a convenient work with customer feedback!
Even if you trust your employees there are always some reasons to check the quality of their work. According to the statistics over 80% of customers are ready to come back to you if they enjoyed a service. Check your staff! Ask your customers if they are happy! You'll find out a lot!
Feedo will never post negative feedback anywhere in the web. If a customer was disappointed with your service he/she will leave a bad review of your service or product with a high chance. And it can hurt your reputation. Send them a link to your Feedo page, let them tell anything they want and it will reduce a will to go somewhere else to post a negative feedback.
Well known that regular customers make 60% of company revenue. To get in touch with a current customer usually costs less than to get new ones. Feedo let you give special promocodes at the end of the feedback to increase a chance for customer retention.
NPS is a Net Promoter Score. All big companies know their NPS because if it goes down they will lose much of revenue. Using Feedo you'll find out your NPS and other customer statistics.
Your customers will be able to leave a voice comments via their phones. No other apps required for that option!
Customers will be able to leave feedback at any places and with any provider speed. You'll never miss a comment!
Any feedback you can save in a list for a future work to make your customer happy. You can also attach tags to any feedbacks.
Get your customers back with promocodes that are issued to every customer after a feedback. Motivate them to come back to you!
Personal Feedo page
Save comments in lists
Tags to feedbacks
Promocodes to customers
Your links to social networks
Access to the notes
Contacts with customers
Statistics with Google Snalytics